Industrious
Member Experience Manager at the best coworking brand in the business, providing flexible workspaces with world-class hospitality.
20
Sold Offices
32%
Growth in Occupancy
238
Onboarded Members
98
Hosted Events
Impact
Revenue & Growth
Led $77K+ revenue increase and 32% occupancy growth since March '23.
Maintained customer loyalty with NPS score of 70+.
Achieved business objectives of under 4% churn while staying within quarterly budget.
Client & Team Management
Problem solver and experience curator across 74 accounts and 200+ clients.
Full ownership of building management, facilities, and operations.
Managed and trained 2 direct hires.
Events & Community
Hosted weekly, monthly, and one-time events for groups up to 300 people.
Produced panelist & networking event for 150 attendees, including Delta and Starbucks corporate teams.
Charcuterie boards, so many charcuterie boards.
Innovation & Leadership
One of 25 accepted to first cohort of Industrious MBeeA, a 12-week program with ASU's W. P. Carey School of Business.
Built a yoga studio in an unsold 33,000 sq ft office, led weekly classes across Seattle locations (and at company offsite 2024).
Created the highest performing video for @IndustriousHQ, highlighting University District location: