Industrious

Member Experience Manager at the best coworking brand in the business, providing flexible workspaces with world-class hospitality.

20

Sold Offices

32%

Growth in Occupancy

238

Onboarded Members

98

Hosted Events

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Impact

Revenue & Growth

  • Led $77K+ revenue increase and 32% occupancy growth since March '23

  • Maintained customer loyalty with NPS score of 70+

  • Achieved business objectives of under 4% churn while staying within quarterly budget

Client & Team Management

  • Problem solver and experience curator across 74 accounts and 200+ clients

  • Full ownership of building management, facilities, and operations

  • Managed and trained 2 direct hires

Events & Community

  • Hosted weekly, monthly, and one-time events for groups up to 300 people

  • Produced panelist & networking event for 150 attendees, including Delta and Starbucks corporate teams

  • Charcuterie boards, so many charcuterie boards.

Innovation & Leadership

  • One of 25 accepted to first cohort of Industrious MBeeA, a 12-week program with ASU's W. P. Carey School of Business

  • Built a yoga studio in an unsold 33,000 sq ft office, led weekly classes across Seattle locations (and at company offsite 2024)

  • Created the highest performing video for @IndustriousHQ, highlighting University District location:

Next

Lewis & Clark College