INDUSTRIOUS
238
Members onboarded
20
Offices Sold
32%
Occupancy Growth
98
Happy Hours & Events Hosted
Industrious
The best coworking brand in the business, providing flexible workspaces with world-class hospitality.
Role
Member Experience Manager
Achievements:
Problem solver, momentum driver, and experience curator for 200+ clients/members.
Full ownership of building management, facilities, and operations, including managing and training 1 direct hire
Achieving business objectives of <4% churn and staying within quarterly budget.
Led $77,000+ revenue increase, 32%+ occupancy growth since March '23.
Maintaining customer loyalty with NPS score of 70+.Hosted weekly, monthly, and one-time events for groups up to 300. Hosted 150 people, including the Delta and Starbucks corporate teams for a panelist & networking event.
Charcuterie Boards, so many charcuterie boards (see below).
1 of 25 accepted to the first cohort of the Industrious MBeeA, a 12-week program with ASU's W. P. Carey School of Business. Learned & practiced how to apply academic frameworks and strategic thinking to real-world business scenarios.
