INDUSTRIOUS
238
Members onboarded
20
Offices Sold
32%
Occupancy Growth
98
Happy Hours & Events Hosted
Achievements:
Problem solver, momentum driver, and experience curator across 74 accounts and 200+ clients.
Full ownership of building management, facilities, and operations, including managing and training two direct hires.
Achieving business objectives of under four percent churn and staying within quarterly budget.
Led $77,000+ revenue increase, 32%+ occupancy growth since March '23.
Maintaining customer loyalty with NPS score of 70+.Hosted weekly, monthly, and one-time events for groups up to 300. Hosted 150 people, including the Delta and Starbucks corporate teams for a panelist & networking event.
Charcuterie Boards, so many charcuterie boards. SEE HERE!
One of 25 accepted to the first cohort of the Industrious MBeeA, a 12-week program with ASU's W. P. Carey School of Business. Learned & practiced how to apply academic frameworks and strategic thinking to real-world business scenarios.
Built a yoga studio in an unsold 33,000 square foot office, leading weekly classes at various Industrious locations in Seattle (and at our company offsite 2024).
Created the highest performing video for @IndustriousHQ at the time, highlighting our University District location:
Industrious
The best coworking brand in the business, providing flexible workspaces with world-class hospitality.
Role
Member Experience Manager
Services
Community Engagement
Account Management
People Management
Event Production
Budgeting
Facilities
Sales